Urgent & Emergency Eye Care in Victoria BC

Many people are unaware that optometrists provide urgent and emergency eye care, yet it is one of the most essential services we offer. If you experience sudden discomfort, pain, vision changes, flashes, floaters, redness, or any other unexpected symptoms, please seek care immediately. Timely attention can prevent complications and protect your vision.

Dr. Bryan Friedmann provides thorough, medically focused emergency assessments to determine the cause of your symptoms and begin appropriate treatment without delay.

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If you are experiencing eye pain, redness, discharge, sudden vision loss, flashes, floaters, injury, or any unexpected symptoms, prompt evaluation is essential to protect your sight.

Dr. Bryan Friedmann will provide you with a comprehensive, medically focused emergency assessment using advanced diagnostic imaging to determine the cause of your symptoms, provide appropriate treatment, and advise on any necessary follow-up care.

MSP Coverage

Many emergency eye exams are fully covered by the BC Medical Services Plan (MSP) for patients with a valid BC Services Card. This often applies to conditions such as infections, inflammation, injuries, shingles in the eye, sudden vision changes, and acute ocular symptoms.

When to Seek Immediate Help

Contact us right away if you experience:

  • Sudden vision loss or blurred vision, especially in one eye

  • Flashes of light or new floaters, eye pain or pressure

  • Redness, discharge, or swelling

  • Foreign body sensation or injury

  • Sudden onset of double vision or severe light sensitivity

How to Reach Us

If you suspect an eye emergency, call our office immediately at (250) 595-1157. If your symptoms are severe or rapidly worsening, or if you feel unsafe waiting, call 911 or go directly to the nearest emergency department.

Types of Eye Emergencies

Sudden Loss of Vision

A complete or partial loss of vision in one or both eyes could be caused by several eye diseases, including but not limited to retinal detachment, macular degeneration, and diabetic retinopathy.

Flashes of Light

Typically taking the appearance of small lightning bolts flashes in your peripheral vision, light flashes can occur spontaneously or as the result of a physical trauma. Flashes of light could be a sign of a retinal detachment, in which case the time factor becomes very important. Consult an optometrist immediately.

Floating Spots

“Floaters” are often perceived by those afflicted as cobwebs or bugs moving across the eye. These spots move as the eye moves. Most of us experience floating spots occasionally, as they are a common condition that is caused by normal degeneration of the vitreous. However, if several floaters make a sudden appearance, especially in one eye, that vitreous – or worse, the retina – may be detaching.

Double Vision

The sudden onset of double vision is an urgent and potentially dangerous symptom which should be evaluated right away by a trained optometrist. If you experience double vision, take a moment to determine whether it occurs binocularly (both eyes open) or monocularly (one eye open). Binocular double vision usually is an indication of a muscle condition, which may be attributable to diabetes or trauma. Monocular double vision is typically an indication of either complications of systemic disease or the presence of cataracts.

Eye Pain

Sharp pains in the eye can be related to a number of different ocular problems and should be evaluated promptly.

Detailed List of Ocular Emergencies

The Emergent or Immediate Case

Needs to be seen within the hour and the exam is covered completely by the BC Health Plan for patients with a valid BC Services Card. Come immediately into the office or go to the hospital Emergency Room, or call 911 if you have any of the following:

  • Chemical burn or chemical-splashed eye
  • Sudden onset eye pain
  • Sudden loss of vision
  • Eye bleeding

The Urgent Case

Needs to be seen in the same day and the exam is covered completely by the BC Health Plan for patients with a valid BC Services Card.

  • Sticky eye or discharge
  • Flashes or floaters (sudden onset/new)
  • Foreign body in eye
  • Corneal abrasion or scratch
  • Trauma to eye
  • Sudden vision loss – blackout of vision or grey or red spots
  • Post-surgery problem – cataract, laser
  • Welding/ARC flash
  • Red eye
  • Swollen lids
  • Solar burn
  • Shingles involving eyelids and nose – Herpes Zoster
  • Face Palsy – face muscles will not move, tingling of face
  • Unequal pupil size (sudden onset)
  • Sore bump on eyelid
  • Double vision (sudden onset)
  • Drooping lids
  • Halos around lights and/or objects
  • Photophobia – unusual light sensitivity
  • Persisent dilation of the pupils

The Priority Case

Needs to be seen within days and the exam may be covered by the BC Health Plan for patients with a valid BC Services Card.

  • Slow onset bluring of vision
  • Seasonal allergy complaints – itchy, watery
  • Red eyes associated with contact lens wear
  • Lost contact lens or glasses
  • Headaches and associated symptoms