Our clinic provides this Notice of Privacy Practices (NPP) to comply with the Privacy Regulations issued by Health Canada in accordance with the Personal Information Protection and Electronics Documents Act of British Columbia (PIPEDA).
PROTECTED HEALTH INFORMATION
Your protected health information contains identifiers like your name, personal health number, address, medications used, or other information that reveals who you are. Your optometric records also display your personal health information. We understand that your health information is personal to you and we are committed to protecting it.
USE AND DISCLOSURE OF PERSONAL HEALTH INFORMATION
The optometrist, business associates and employees of this clinic must maintain confidentiality of Personal Health Information of our patients. We have policies, procedures and other safeguards to protect your Personal Health Information from improper use and disclosure. These policies are described in further detail below.
Medical information may be disclosed to doctors, assistants, and volunteers who are involved in taking care of you. For example, a doctor to whom we refer you to for further care may request your medical records. Staff will use and disclose Personal Health Information to allow you the ability to coordinate your eye care services, ordering spectacles, contact lenses, and medical lab work.
Appointment and Patient Recall Reminders
Your Personal Health Information may be used to contact you as a reminder that you are scheduled for an appointment. The contact may be made by telephone, in writing, by email or text.
Personal Health Information about you may be disclosed for the purpose of services, procedures, and prescription goods so that they may be billed and collected from your insurance company.
Lawsuits and Other Legal Disputes
Personal Health Information may be used and disclosed to respond to a court or administrative order, a subpoena, or a discovery request, or to defend any lawsuit arbitration.
Other Uses and Disclosures
Other uses and disclosures not covered by this notice will be made only with your written permission, unless they can be reasonably inferred from the statements described above. If you have provided this clinic with your permission to use or disclose health information about you, that permission may be revoked by you, in writing, at any time. We are unable to take back any disclosures that have been made with your permission.
FOR MORE INFORMATION
If you would like more information about these privacy practices, please contact our office and speak with one of our staff members.